TRAI has came with new portal http://trai.gov.in/tariff , for now, is in beta stage and displays all the regular tariffs, STVs (special tariff vouchers), promotional tariffs and value-added service plans. The motive to the portal is to display the tariff of all the operator on single portal

Currently , Trai will be collecting extensive feedback from the public, and in the future, the regulator will add all the circle plans in the portal, but it’s going to take a while. As of now only operators of DELHI circle is added .

 Trai has made this website in downloadable format where user can download the tariff in excel format This  would help the consumers do a comparative analysis.

The stakeholders and public should give Trai the feedback on the initiative within 15 days. The feedback could be of the look, feel and utility of the portal. Post the feedback, Trai will be add other circle’s tariff plans.

Have you ever noticed that your mobile currency balance has been deducted for unwanted service that you have never opted? Now here is solution to get rid of such service and get back your money Telecom consumers can now register complaint about wrongful activation of value added services (VAS) like mobile internet and caller tunes on a new common number, 155223, for all operators. With the help of this service you can know the list of value added service activated on your number.

Telecom operators will have to refund the amount charged for such activation of services if consumers inform about it within 24 hours on this common number.
Subscribers who have been using any value added services beyond 24 hours can also request for deactivation of service on this number. Telecom operator will have to deactivate service within four hours of getting phone call but the customer will not be eligible to claim refund in such cases.

As per the rule, operators will have to take consent of subscribers before activating any VAS and deactivate it without charging for it if no consent is received from them.

TRAI has asked operators to inform their subscribers about the new facility and also publish its details in newspapers.

Telecom Regulatory Authority of India regualtion (TRAI) has issued this directive in wake of  complaints from consumers about missed calls from international telephone numbers which are often premium numbers charging high tariff, prompting the consumers to make call to such numbers.TRAI has asked to de-activate the international calling facility in prepaid numbers and restore it only after a subscriber gives his explicit consent to avail this facility.
TRAI said it has also been receiving complaints from consumers about receiving calls and SMSes from international numbers informing them about winning of prizes or lottery and prompting consumers to call a particular number to claim the prize or lottery money.
 According to Telecom Regulatory Authority of India regualtion it says to inform all pre-paid subscribers having ISD facility, through SMS, within 10 days of the date of issue of this direction, that ISD facility of the subscribers shall be discontinued after sixty days,"
If subscribers want to continue with ISD facility, they should give their explicit consent for availing such facility within 60 days of the receipt of the SMS,from there operator

The regulator has asked telecom operators to inform subscribers through SMS, within 10 days of the direction, that pre-paid cellular mobile telephone service consumers need not respond to all missed calls from unknown international numbers or calls about winning prizes or lottery.